Zero Tolerance

A strategic review that opened up new directions for income generation.
What We Did
Conducted a review and options appraisal covering both staffing experience and opportunities for diversifying income generation.
How We Did It
We spent time with staff and the Board to understand Zero Tolerance’s unique position in the landscape, as well as the competitive environment and potential new markets. We then brought in four associates from different sectors, each contributing specific expertise to different parts of the project, allowing a genuinely diverse range of options.
What Did Participants Say
“I co-designed and facilitated ZTS’s team day in May. As with all organisations, time together as a team, away from the office, is precious and can often be overlooked in its value in growing and supporting working relationships. I was struck by how thoughtful and caring the management team were about the shape and feel of the day. In the room, I remember there was openness to speak about the challenges facing the organisation as well as a lot of commitment and appreciation for one another. They were a great team to work with.”
– Keira Oliver, Associate of The Melting Pot
