Resources  ·  Posted May 14, 2024

We Are Recruiting

We are looking for someone with excellent customer service skills

The Melting Pot, Scotland’s Centre for Social Innovation, is looking for a part-time Events & Venue Hire Assistant.  This role is for a flexible, reliable and experienced customer service team member.

Role:  Events & Venue Hire Assistant

Location:  The Melting Pot, 15 Calton Road, Edinburgh, EH8 8DL

Salary:  £12 per hour (Real Living Wage)

Contract type:  Part-time (min 15hrs per week)

Contract length:  Ongoing

Closing Date:  31st May 2024

Interview date:  Wed 5th June


  • To deliver excellent customer service to our meeting and events clients
  • Contribute as part of a growing team to achieve The Melting Pot’s business strategy


  • Setting up and reinstating meeting/event spaces
  • Welcoming clients & assisting with any queries
  • Preparing and serving catering
  • Assisting with AV equipment
  • Opening and closing (securing & alarming) the premises
  • Assisting with general hosting duties in the coworking space
  • Assisting with venue hire admin


  • Front of house/hospitality experience
  • Ability to muti-task in a fast-paced environment
  • Ability to work alone, as well as part of a team
  • Physically able to move items of furniture
  • Excellent customer service skills
  • Flexible and reliable
  • Excellent communication skills & high level of professionalism

Desirable but not essential:

  • Knowledge of Hybrid meeting/AV equipment
  • Office 365/Slack
  • Food handling
  • Qualifications in First Aid and/or Food Hygiene


To apply, please review the full job description, then complete and submit our application form.


Please note: Interviews will take place on Wed 5th June.

For any enquiries, contact Jennifer Richmond